1.1 Terms of service (understood as favorable conditions/restrictions in providing goods or services from ThaiTuan Online shopping website to customers):
THAI TUAN GROUP JOINT STOCK COMPANY is headquartered at 01/148 Nguyen Van Qua, Dong Hung Thuan Ward, District 12, City. HCM, established an e-commerce site through website thaituanonline.vn. For the purpose of providing the best shopping service for fashion items from international brands exclusively distributed by ThaiTuan Online at the ThaiTuan Online shopping website, please note the following points:
The contents/conditions/items contained in these Terms of Sale of Goods may be changed, edited, added or removed by the ThaiTuan Online shopping website from time to time to suit the business and legal situation. Vietnam at the time the terms change took place. Changes, modifications, additions or deletions begin to take effect from the moment the changes, modifications, additions or deletions are posted to the ThaiTuan Online shopping website.
The terms and conditions of purchase apply to all orders that you place through the ThaiTuan Online shopping website. When you use the ThaiTuan Online shopping website to order products, you are considered to agree to the terms and conditions of the ThaiTuan Online shopping website. ThaiTuan Online hopes that customers will read and carefully check these general terms and conditions of sale, as well as the information and conditions applicable to each specific sales program posted on the purchasing website. Shop ThaiTuan Online to be able to make accurate purchasing decisions.
If you have any questions or feedback about these general sales terms and conditions or about specific sales programs, please contact us via Hotline +84 93990 1166 (9:00 a.m. - 10:00 p.m.), fanpage ThaiTuan Franchise, official Zalo page ThaiTuan Franchise, or email: support@thaituan.com.vn.
ThaiTuan Online would like to thank you.
We are pleased to serve you.
1.2 Instructions for using the websiteThaiTuan Online will issue an account so customers can shop on the website https://www.thaituanOnline.vn within the terms and conditions of use set out.
Customers will have to register an account with authentic information about themselves and must update if there are any changes. Each visitor must be responsible for their password, account and activities on the website. Furthermore, customers must notify us when their account is accessed illegally. We do not accept any responsibility, directly or indirectly, for damage or loss caused by your failure to comply with regulations.
Use of any part of this website for commercial purposes or on behalf of any third party is strictly prohibited without our written permission. If you violate any of these terms, we will cancel your account without prior notice.
During the registration process, you agree to receive promotional emails from the website. If you do not want to continue receiving emails, you can refuse by clicking on the link at the bottom of every promotional email.
1.3 Customer opinionsAll content on the ThaiTuan Online shopping website/application is the property of ThaiTuan Online. We appreciate and always acknowledge your comments/feedback. For any questions related to products and services of ThaiTuan Online shopping website, please contact Hotline 0939901166 (9:00 a.m. - 10:00 p.m.), Thai Tuan ONLINE Fanpage, ThaiTuan Online official Zalo page, or email: support@thaituan .com.vn
In case we detect information falsification, ThaiTuan Online has the right to immediately lock your account or apply other measures in accordance with Vietnamese law.
ThaiTuan Online would like to thank you.
We are pleased to serve you.
1.4 Accept orders and pricesThaiTuan Online has enough authority to refuse or cancel your order whenever a problem occurs objectively related to technical or system errors.
In addition, to ensure fairness for our customers who are the end consumers of ThaiTuan Online, we refuse orders that are not intended for personal use, bulk purchases or for the purpose of taking away. resell.
We are committed to providing the most accurate price information to consumers. However, in case an error occurs (for example, if the product price is not displayed correctly on the ThaiTuan Online shopping website/application or the wrong price is displayed), we will contact you for instructions or information. notify you of order cancellation.
1.5 Change or cancel transactions at ThaiTuan OnlineIn all cases that arise, customers have the right to terminate the transaction if the following measures have been taken:
Notify ThaiTuan Online about the transaction cancellation via Hotline 0939901166 (9:00 a.m. - 10:00 p.m.), Thai Tuan Online Fanpage.
Return goods received but not used or benefited from them.
1.6 Resolve consequences due to errors in entering incorrect information at ThaiTuan Online
Customers are responsible for providing complete and accurate information when participating in shopping and making transactions at ThaiTuan Online. In case the customer enters incorrect information on the ThaiTuan Online shopping website/application, ThaiTuan Online has enough rights to refuse to carry out the transaction. In addition, in all cases that arise, customers have the right to terminate the transaction if the following measures have been taken:
Notify ThaiTuan Online via hotline +84939901166.
Return goods received but not used or benefited from them.
1.7 Trademarks and copyrights
All intellectual property rights (registered or unregistered), information content and all designs, text, graphics, software, images, videos, music, sounds, software compilations Software, source code and underlying software are all property of ThaiTuan Online. The entire content of the ThaiTuan Online shopping website is protected by Vietnamese copyright law and international conventions. Copyright reserved.
1.8 Legal rights
The terms, conditions and content of this website are governed by the laws of Vietnam and the competent Courts in Vietnam will resolve any dispute arising from unauthorized use of this website.
1.9 Security regulations
Our website takes information security seriously and uses best practices to protect your information and payments. Your information during the payment process will be encrypted to ensure safety. Once you complete the order process, you will exit safe mode.
You may not use any program, tool or other form to interfere with the system or change the data structure. The website also prohibits the dissemination, dissemination or promotion of any activities aimed at interfering, sabotaging or infiltrating system data. Violating individuals or organizations will be deprived of all rights and will be prosecuted before the law if necessary.
All transaction information will be kept confidential unless required by law enforcement.
1.10 Pay safely and conveniently with ThaiTuan Online
Buyers can refer to the following payment methods and choose to apply the appropriate method.
Information about payment methods:
(i) Payment in cash: Pay directly to the delivery staff. After payment, please record an unpacking video to check product details:
Does the product have enough details and parts?
Are promotional products complete and as promised?
Is the product dented, scratched... or not?
You only pay the exact amount of the product ordered, except in cases where you will pay an additional shipping fee depending on the item and order value. In addition, you do not have to pay any other fees.
(ii) Online payment via Visa/ Master/ JBC card:
Step 1: Buyers find out information about the products and services posted;
Step 2: Buyer authenticates order (phone, text, email);
Step 3: Buyer pays;
Step 4: The seller delivers the goods;
Step 5: Buyer receives goods.
** When you order by online payment via Visa/ Master/ JBC card, please pay immediately at the time of order within the specified time. After the above time, if you do not continue the transaction, the system will automatically cancel your order.
(iii) Payment by ATM card:
Step 1: Buyers find out information about the products and services posted;
Step 2: Buyer authenticates order (phone, text, email);
Step 3: Select the bank to pay
Step 4: Buyer pays;
Step 5: The seller delivers the goods;
Step 6: Buyer receives goods.
** When you order using ATM card payment, please pay immediately at the time of order according to the specified time. After the above time, if you do not continue the transaction, the system will automatically cancel your order.
(iv) Payment using Momo application (applicable to customers who already have a Momo account) and Momo Postpaid Wallet (postpaid wallet activated at Momo):
Step 1: Buyers find out information about the products and services posted;
Step 2: Buyer authenticates order (phone, text, email);
Step 3: Buyer pays on Momo application
Step 4: Payment successful
** When you place an order using the Momo application payment method (applicable to customers who already have a Momo account) and Momo Postpaid Wallet (postpaid wallet activated at Momo), please pay. Pay immediately at the time of ordering according to the steps at Momo payment application. In case you do not continue the transaction or there is an error in Momo's payment system, the ThaiTuan Online system will automatically cancel your order. .
If you have any questions about payment methods on ThaiTuan Online website, please contact Hotline 0939901166 (9:00 a.m. - 10:00 p.m.), Thai Tuan ONLINE Fanpage, ThaiTuan Online official Zalo page, or email: support@thaituan.com.vn .
ThaiTuan Online would like to thank you.
We are pleased to serve you.
1.11 Ensure safe transactions at ThaiTuan Online
We use services to protect information about the content that sellers post products on https://www.thaituanOnline.vn. To ensure transactions are conducted successfully, minimizing risks that may arise.
1.12 Law and jurisdiction in the Territory of Vietnam
All of these Terms and Conditions and the Contract (and all obligations arising out of contract or related thereto) shall be governed by and construed in accordance with the laws of Vietnam. If there is a dispute arising under these Terms of Use, Customers have the right to submit a complaint/suit to a competent Court in Vietnam for resolution.
ThaiTuan Online
